This policy explains what we do with personal information you give us through this website. GreenGate International Ltd, company number [COMPANY NUMBER], registered at [REGISTERED ADDRESS], is the data controller for the information described here.
What we collect, and when
The only personal information this website collects is what you type into the contact form: your name, phone number, email address and your message. Nothing is collected if you simply read the site.
We do not use analytics, advertising pixels or any other tracking on this website.
What we do with it
A message sent through the contact form goes straight to our email inbox so we can reply. It is not stored in the website’s database and it is not added to a mailing list. We use your details to respond to your enquiry and, if you become a client, to provide our services to you.
Our lawful basis is legitimate interests, replying to a message you chose to send us, and where an enquiry leads to work, taking steps to enter into a contract with you.
Who we share it with
We do not sell personal information. It is seen by us and handled by the companies that provide our email and website hosting, who process it on our instructions. If you become a client, we share the details needed to move and clear your goods with the carriers, customs brokers and authorities involved in your shipment.
International transfers
We work between the United States and the European Union, so information connected with a shipment may be handled in either. Where personal information is transferred internationally we rely on the safeguards the law requires.
How long we keep it
Enquiries that do not lead to work are deleted after [RETENTION PERIOD, e.g. 12 months]. Records relating to clients and shipments are kept for as long as tax, customs and trade law requires.
Your rights
Under the data protection law that applies to you, including the UK GDPR and the EU GDPR, you can ask us for a copy of the information we hold about you, ask us to correct or delete it, and object to or restrict how we use it. To do any of these, contact us at [CONTACT EMAIL]. You also have the right to complain to your data protection authority.
Changes to this policy
If we change how we handle personal information we will update this page. The date at the top shows when it was last revised.